Privacy Policy – Prime Ship Express
Effective Date: December 15, 2025
Prime Ship Express (“Prime Ship Express,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.primeshipex.com (the “Website”) and use our logistics and delivery services (collectively, the “Services”).
By accessing or using our Website or Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information when you:
• Contact us through the Website
• Request logistics or delivery services
• Communicate with us via email, phone, or other channels
This may include your name, email address, phone number, business name, pickup or delivery details, and any information you voluntarily provide.
Automatically Collected Information
When you visit our Website, we may collect technical information such as:
• IP address
• Browser and device type
• Pages visited and time spent on the Website
• Date and time of access
This information helps us operate, secure, and improve Website performance.
2. How We Use Information
We use collected information to:
• Respond to inquiries and service requests
• Provide shipping, logistics, and delivery services
• Communicate with customers and partners
• Improve Website functionality and performance
• Maintain security and prevent misuse
• Comply with legal obligations
We do not sell personal information.
3. Cookies and Analytics
Our Website may use cookies and similar technologies to enhance user experience and analyze traffic. Cookies help us understand visitor behavior and optimize Website functionality.
You can manage cookies through your browser settings. Disabling cookies may impact certain features of the Website.
4. Third-Party Service Providers
We may work with third-party vendors for hosting, analytics, communications, payment processing, or shipment support. These providers may access limited information solely to perform services on our behalf and are required to protect that information.
Prime Ship Express is not responsible for the privacy practices of third-party websites linked from our Website.
5. Information Sharing and Disclosure
We may share information:
• With service providers supporting operations
• To comply with legal requirements
• To protect the rights, property, or safety of Prime Ship Express or others
We do not share personal information for third-party marketing without consent.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage method is completely secure, and absolute security cannot be guaranteed.
7. Children’s Privacy
This Website is not intended for children under the age of 13. Prime Ship Express does not knowingly collect personal information from children under 13. If such information is identified, it will be removed promptly.
8. Your Choices
You may request to:
• Access or update your personal information
• Request deletion of certain data
• Opt out of non-essential communications
Requests can be submitted using the contact details below.
9. International Users
This Website operates from the United States. If accessed from outside the U.S., you acknowledge that your information may be processed under U.S. data protection laws, which may differ from those in your jurisdiction.
10. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on the Website and become effective immediately upon publication. Continued use of the Website indicates acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy or data practices, please contact:
Prime Ship Express
Email: info@primeshipex.com
Website: https://www.primeshipex.com